As the UK is still very much under threat from the Covid-19 variant of Coronavirus, Diamond Motors is committed to ensuring correct procedures are in place to provide a safe and secure environment for customers and staff alike. These are unprecedented times and we politely ask that our valued customers please adhere to current guidance and social-distancing practices, including our safety measures listed below.
Many areas in the UK are in lockdown and/or have tier restrictions in place in an effort to slow the spread of the virus. We are currently in a Tier 4 area (from Midnight on 30-12-2020) but Diamond Motors are currently able to remain open so that we can continue to provide valuable services to our customers. This means that those who still have to travel (for work or other reasons) can stay safe on the roads during these challenging times.
Above all, Diamond Motors is committed to the health and safety of its customers and staff. This means that:
Drop-off ONLY, no waiting in the workshop - unfortunately we currently have to enforce a drop-off only service whereby customers are not permitted to remain in (or close to) the workshop whilst their vehicle is having work done. We apologise for the inconvenience this may cause but hope you can appreciate the reasons as to why we currently have to operate this way.
Social distancing with all drop-offs and collections - following official Government guidance, we are respecting social distancing rules with every vehicle that is dropped-off or collected at the workshop.
Online / telephone support with all bookings - we provide online / telephone support in relation to your booking so that you know exactly what is happening with your vehicle.
Technician working practice - our technicians wear disposable latex gloves at all times whilst working on your vehicle. If necessary, masks will also be worn. Please ensure you follow the guidance regarding the wearing of face masks and be aware of those around you.
If you have any questions or queries regarding how we are dealing with Coronavirus then please contact us.
Unfortunately there is no way of knowing when things will return to normal. However, you can be assured that Diamond Motors will always put your safety first and we will follow the guidelines and procedures as outlined by official sources.
You can use the link below to find out more information directly on the Government's website.
Click here to visit the official Government website.